Instruction sheets on banknotes and coins

Instruction sheets on banknotes

• Instruction sheet on exchanging recalled banknotes

  PDF
• Instruction sheet on exchanging damaged banknotes

  PDF
• Instruction sheet on the reproduction of banknotes

  PDF
• Instruction sheet on the submission of discoloured banknotes by financial intermediaries

  PDF
• Instruction sheet on the submission of discoloured banknotes by non-financial intermediaries

  PDF
• Request for the replacement of damaged banknotes and coins

  PDF
• Provisions on banknote deliveries

  PDF
• Provisions on banknote withdrawals

  PDF

Instruction sheets on coins

• Instruction sheet for exchanging damaged coins

  PDF
• Instruction sheet on exchanging worn coins and coins withdrawn from circulation

  PDF
• Request for the replacement of damaged banknotes and coins

  PDF
• Provisions on coin deliveries

  PDF
• Provisions on coin withdrawals

  PDF
• Acceptance criteria for exchanging coins

  PDF