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Charts from the report

Accepted payment methods

Planned change to cash acceptance

Preferred payment method

Main reasons for preference

Accepted payment methods

Planned change to cash acceptance

Cost per transaction in comparison

Discount for certain payment methods

Satisfaction with payment service providers

Reasons for technical disruptions with cashless payment methods

Payment methods used

Payments abroad as share of total expenses

Use of instant payments

Reasons for not using instant payments

Most frequently used supply and return point for banknotes

Most frequently used supply and return point for coins

Required time to reach supply and return point

Acceptable vs required time to reach supply and return point

Reasons for dissatisfaction with supply and return points

Satisfaction with supply and return options

Sufficient supply and return points

Problems with cashless payments

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