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Further charts on payment method acceptance and payments infrastructure

Acceptance constraints

Acceptance constraints: method of payment

Successful payment despite acceptance constraints

Alternative payment method in event of acceptance constraints

Constraints on cash acceptance

Constraints on cash acceptance: payment location

Satisfaction with cash acceptance

Technical disruptions

Technical disruptions: Method of payment

Successful payment despite technical disruptions

Alternative payment method in event of technical disruptions

Satisfaction with cash withdrawal options

Time expended withdrawing cash

Satisfaction with cash deposit options

Changes in cash access points over last two years

Fees for cash withdrawals

Fees for cash withdrawals

Free choice of payment method

Restrictions in choice of payment method

Change in withdrawal behaviour if access point no longer available

Estimation of costs for retailers

Most cost-effective payment method for retailers

Consideration of costs for retailers in choice of payment method

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