Survey on payment methods 2020
In autumn 2020, the Swiss National Bank conducted its second representative survey on payment methods, the first one being in 2017.
The aim of the survey is to obtain representative information on the Swiss population's use of various payment methods and to identify any possible changes in this respect. The survey comprises questions covering subjects such as people's motivation behind their choice of payment method, the importance of various types of payment methods and their opinion regarding the security of these methods.
Key aspects of the survey design
Computer-Assisted Telephone Interview (CATI) and paper or online diary
Language-assimilated resident population of Switzerland aged 15 and over
Random: the Federal Statistical Office's sampling frame for person and household surveys.
Mid-August to mid-November 2020
2,434 interviews and 2,144 diaries
2,126 interviews and diaries
SNB giveaway and postal cheque/bank transfer to the value of CHF 100