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Damaged banknotes
According to art. 8 of the Federal Act on Currency and Payment InstrumentsFederal Act on Currency and Payment Instruments, the Swiss National Bank replaces damaged banknotes. In the instruction sheet below, you will find explanations regarding the exchange of damaged banknotes.
  
Instruction sheet for exchanging damaged banknotes
PDFPDF [77 kB]
Request for the replacement of damaged banknotes and coins (German)
PDFPDF [1315 kB]